Glue Customer Showcase: T-Systems MMS

Jussi Havu
August 10, 2022
customer story T-systems mms

T-Systems Multimedia Solutions (MMS), a division of Deutsche Telekom, supports large corporations and medium-sized companies in their digital transformation with around 2,100 employees at nine locations. Having remote team members and customers asks for an efficient and engaging way of communication which is why the company decided to implement Glue in their daily remote collaborations.

Now, T-Systems MMS uses Glue for workshops, planning sessions, showcasing and review meetings. Rafaela Sieber, Head of Extended Reality at Deutsche Telekom, shares how she collaborates virtually in Glue with her distributed team and clients.

“The big difference with video conferencing: All participants are fully immersed in the working world thanks to the VR glasses, and detach themselves from the pure sitting posture at the screen,” says Rafaela.

Being in VR feels like having a face-to-face interaction with the team which allows a collaborative solving of tasks.

MMS teams use Glue virtual spaces to the fullest.

“Virtual spaces are used as meeting places, and there are no limits to their design. We can jump between futuristic office spaces, realistic factory halls or atmospheric islands as needed. And all this without travelling in real life.” shares Rafaela.

Another important point for MMS is to have avatars with gestures and facial expressions that give you a feeling of natural communication. In Glue, AI-powered avatars reflect the movement and gestures of users providing a high level of non-verbal communication that video conferencing is not able to deliver.

“In VR, everyone takes on the role of their 3D avatar, with whom they can move freely around the room and communicate through speech, facial expressions, and gestures. A 3D avatar can be individually designed. This makes it possible to get to know each other face to face, hold presentations, brainstorm or plan upcoming tasks.” says the MMS team.

We are always happy to see how our customers implement our collaboration platform to improve their communication and working processes. We believe that the key to the success is efficient communication and that can be achieved with Glue.

Watch the video to learn more about the Glue & T-Systems MMS collaboration.

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